Visitation Updates

11.2.2020 CNRC COVID Policy

The following Visitation Protocol and Plan does not apply to End of Life and Compassionate Care Visits

Scheduling A Visit

Visitation will be scheduled through the activities department by calling 717-240-1944. All visits will be by appointment and should be scheduled one week in advance. During the scheduling, the number of visitors allowed will be determined; Social Services and Unit Manager will determine those residents who can safely accept visitors.

Visitation Neutral Zones—Weather Not Permitting (Inside)

  • Multipurpose Room
  • Transitions Small Dining Room
  • Heritage Harbor Activity Room 
  • Chapel

Visitation Precautions

  • Outdoor visitation is preferred 
  • Visitation will occur in only Neutral Zones
  • Visitors will be screened using the Visitation Tool
  • Visitation will be monitored
  • Visitation area will be cleaned between visits
  • Visitors must wear a facemask (including a faceshield for indoor visitation) during the entire visit
  • Children permitted when accompanied by adult visitor. Adult visitors must be able to manage children. Children 2 years or older must wear a facemask during the entire visit, and maintain strict social distancing from the resident.
  • Alcohol-based hand rub will be provided to and used by visitor before and after the visit
  • Visitors will stay in designated facility areas only
  • Visits are currently being limited to 30 minute increments
  • Rescheduling or relocating due to inclement weather will be at the discretion of staff 
  • Please check Guidance for Visiting your loved ones before your visit.


  • Screening of visitors for signs and symptoms of COVID-19 will be completed by the staff member or volunteer monitoring the visit. Those that do not pass screening will not be permitted to visit.
  • Using the Visitation Tool the visitors will sign in, provide contact information, and sign out upon departure.
  • CMS encourages that visitors be COVID-19 tested 2-3 days prior to visitation and that visitors bring documentation of their testing results to the visit.

The PA Department of Health Encourages everyone to download the COVID Alert PA App.